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Lean E.D. Scorecard

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Lean is a practical and sustainable tool for maintaining continuous quality improvement in the emergency department (E.D.).

Using a scale of 1 to 5, complete this simple scorecard to help you determine if your E.D. is lean-optimized.

1 = Poor, 2 = Needs Improvement, 3 = Average, 4 = Good, 5 = Excellent

Factor

Score


The care environment is set up for efficiency. :


Patient care metrics dictate improvement. :


Systems are designed to eliminate unnecessary steps in a process. :


Systems interface appropriately and the patient only has to provide the same information once. :


Automation and technology are used for mundane tasks and notifications.:


System thinking is employed to expedite processes and improve patient care. :


Front-line staff are engaged in defining solutions.:


Caregivers and staff are trained in lean principles and are empowered to support continuous improvement. :


Communication, trust and leadership support are strong. :


All ideas are delivered and received with respect. Silos are discouraged. :


 

Please email me information about my score

 

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