Blog Posts


Watch highlights from the Inaugural Emergency Medicine Quality Summit and Register for the 2015 Event!

Posted on Thu, Jan 22, 2015
Watch highlights from the Inaugural Emergency Medicine Quality Summit and Register for the 2015 Event!

Have you registered for the 2nd Annual Quality Summit?

The 2nd Annual Quality Summit for Emergency Medicine is presented by the Baylor, JPS, & Parkland Division of EmCare. In 2014, its inaugural year, the Quality Summit was an exclusive event for EmCare-affiliated clinicians; however, after much success, the division decided to make the event annual and extend an invitation for non-affiliated clinicians to take advantage of the CME credits, networking and fun the event offers.

“It started with a little journal club at local restaurants and went into more of a clinical integration forum, which went on for about a year and a half, and now this is a summit that we felt would allow us to showcase all of the quality improvement and examples of integrated leadership in the [Dallas/Fort Worth] metroplex,” said Dr. Nick Zenarosa, EmCare’s system medical director for the Baylor/JPS division.

Last year, the summit’s topics included: “Treatment of Headache and Chronic Pain,” “Lactate in Sepsis,” “Low-Risk Chest Pain” and “End Tidal CO2 Patterns and Usage.”

War time trauma, population health and HIV screening in the ED are a few of the topics that will be covered at this year’s event that’s expected to draw more than 300 emergency medicine clinicians to the day-long event at the Omni Hotel in downtown Dallas on January 30, 2015.

“We had between 150 and 200 people attend,” said Crystal Stanley, project manager for EmCare’s Baylor/JPS Division. “The summit is something the Baylor Quality Committee put together for the division for continued education, to bring everybody in the division together, to get some CME credit, get some vendors here so everyone can learn about some new products and technologies. It’s been a really great success!”

To learn more and register for the 2nd Annual Quality Summit, visit the event website.

And, watch the video below to see highlights from last year’s Quality Summit.

To see who else is attending and ask questions about the event, visit the event’s Facebook page here.

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East Meets West: EmCare Physician’s Mission to Improve Healthcare in China

Posted on Tue, Oct 28, 2014
East Meets West: EmCare Physician’s Mission to Improve Healthcare in China

By Jennifer Whitus
Marketing Communications Manager

Improving patient care in the hospital where you actually practice can be challenging enough. Imagine trying to improve patient care a half a world away!

That’s exactly what Dr. Alice Tang and her cohorts within the Baylor/John Peter Smith healthcare system are doing through the STEEEP Global Institute.

STEEEP is an acronym that stands for “Safe, Timely, Effective, Efficient, Equitable and Patient-centered.” The institute’s goal is to improve healthcare quality around the world through quality improvement and leadership programs. Dr. Tang is the group’s chief medical officer for the People’s Republic of China.

“The STEEEP institute is basically a division of quality,” she explained. “At the local level, each hospital has its own STEEEP committee and we focus on different global issues. Dr. David Ballard is the president and founder of the global institute, and he’s trying to expand the program on a global level. And about three years ago, he began forming relationships with various hospitals in China.”

Tang became the liaison between Baylor and those Chinese facilities not only because of her medical skills and leadership abilities, but also in part because she speaks Mandarin. “Speaking Mandarin – it’s not necessary but it’s helpful,” she said. “Trust is a major issue in Chinese culture, so speaking the same language can help that trust build.” With the trust she and the institute have earned, Dr. Tang is working towards helping the Chinese meet their healthcare goals.

“It’s really interesting where China is right now,” she said. “They’re experiencing a real healthcare boom. One of the main priorities in that country is to elevate their healthcare and the quality of care they provide to their citizens. In addition, they have technology that is so new and ground-breaking, yet the reason they look to the U.S. or other countries but primarily to the U.S. is that they are looking at how to use this technology in the best way possible. Because technology is easy. You can just find the biggest technology and acquire that. However, to use it in efficient and effective ways to take care of patients, that’s a whole other story. And that’s what they’re really interested in.”

The primary difference between hospitals in the United States and China is that the majority of Chinese hospitals are public. “Dr. Ballard is really focused on this,” Tang said. “Improving healthcare in the hospitals that are public hospitals as opposed to fueling medical tourism.”

Tang’s meetings with the Chinese hospital administration teams, which generally happen over telephone or teleconference, are to narrow the gap between technology and utilization of that technology in ways that benefit patient care.

“In the U.S., we’re pretty advanced with our technology, but we have the processes in place to use that technology,” she explained. “In China, they may have that same technology but they don’t have the processes in place to fully take advantage of it.”

She uses as an example the state-of-the-art CT scan and MRI machines at some of China’s hospitals that are rarely used. “You think that’s really strange because their population is the largest in the world,” she said. “Their hospitals are so large –sometimes three times the larger hospitals in the U.S. So the reason all their sophisticated equipment may be under-used is because of that public system. These patients can’t afford the extra costs or extra care that isn’t covered in the public system, so they’ll often wait until they’re at death’s door before they go see a doctor.”

As she’s working on current challenges, Dr. Tang and her cohorts at STEEEP are looking ahead. There are plans for the group to launch wider uses of telesurgery, remote-controlled robotics and teleconsulting to try to improve care worldwide. The group is also hoping to continue to grow and connect with other nations. Tang mentioned the inclusion of India and the Middle East in the institute.

“If anyone is interested in becoming involved, I hope they’ll let me know!” she said. “We’re always looking for help and for new ideas!”

Tang’s interest in public health led her to earn a master’s degree in that field, prior to completing medical school at the Kirksville College of Osteopathic Medicine. She completed a residency at the University of Maryland Baltimore and she is also an emergency ultrasound fellow. Along with being an EmCare physician who functions as associate medical director for Baylor McKinney and the ultrasound director for the Baylor system, she practices clinically at the Baylor McKinney Emergency Department and periodically holds ultrasound labs for EmCare clinicians.

“All of these projects are fun!” said Dr. Tang, discussing the many hats she wears for Baylor and EmCare. “I enjoy every project that I’m on.”



Emergency Doctor Revisits Triumphant Case for Medical TV Show

Posted on Mon, Nov 05, 2012

Main-Photo-resized-600.JPGBy Jennifer Whitus, EmCare Marketing Communications Manager

Reality TV became especially real for one EmCare-affiliated physician. Andy Kahn, MD, FACEP, shared a remarkable ED experience with the producers of Untold Stories of the E.R., a television show on the Discovery Fit & Health network. The episode featuring Dr. Kahn was titled Bridesmaid Meltdown and premiered November 3.

“The episode combines three medical stories,” says Kahn. “A bridesmaid that drinks too much, a patient who has an eye pop out, and my segment, which is where an abandoned premature infant found in an ER toilet is resuscitated and survives and grows up into a healthy child.”

The abandoned baby weighed in at a frightening 2 lbs. 12 oz. Once the infant was healthy enough to be discharged, she was adopted.

“This baby was the smallest I have ever seen,” recalls Kahn. “She was eventually estimated by exam to be at 31 weeks. My family and I continue to visit [the child and her adoptive mother] every few years.”

Kahn prefers not to reveal too many of the details surrounding the treatment, in accordance with the wishes of the baby’s adoptive mother. In fact, the television show changed several of the particulars of the abandoned baby case, to protect the privacy of the family. Untold Stories of the E.R. uses reenactments and interviews with the actual participants to recreate dramatic events in American Emergency Departments.

“They used actors for the episode, and the adoptive mother prefers to keep all of the events surrounding the abandonment from the child,” said Kahn. “We shot some interviews in Dallas last May, then went up to Vancouver to shoot the rest last June. It was fun because my wife and three daughters went with me. They were in some scenes with me, too.”

kahn-family-resized-600.jpgDr. Kahn’s wife is also an EmCare-affiliated physician, Amy Kahn, MD, FACEP. They have worked with EmCare as emergency physicians for Baylor Garland since 2007.

“We met at Texas Tech University and both attended the University of Texas Medical Branch (UTMB) at Galveston for medical school. We both did residency training at UT Southwestern Medical Center (Parkland Hospital) in Dallas and we’re both ABEM board certified.”

Kahn has been sharing his television experience with friends and followers on social media, posting “behind the scenes” photos and videos from the production on Twitter and Facebook. The Kahn family celebrated the show’s debut with a small watching party at their house.

About Dr. Andy Kahn:

Dr. Kahn is an Emergency Physician in Dallas, Texas. He grew up in West Texas and went to Texas Tech University. He went to medical school at University of Texas Medical Branch at Galveston and trained in Emergency Medicine at UT Southwestern Medical Center/Parkland Hospital in Dallas. He currently lives in Dallas with his wife, who is also an Emergency Physician with EmCare, and three daughters. Follow Dr. Kahn on Twitter at