Quick Reference Guide

Accessing Dashboard

 

To access Dashboard from your web browser:

1.        Enter www.emcare.com

2.        Select Sign-in and enter your login and password

3.        Select Client Hospitals/ Applications / Dashboard Operations

 

 

Adding Monthly Data

 

To add monthly data for Dashboard (for those designated and authorized)

1.        From Dashboard home page, select
Add Operations Data

2.        Choose your facility name and the data month to be entered

3.        Enter all statistics

4.        Select Add Record at the bottom of the page

 

Updating Monthly Data

 

To review and update a prior months data (for those designated and authorized):

1.        From Dashboard home page, select Browse/Edit Operations Data

2.        Use the filter at the top of the page to narrow the list by selecting the facility name and the date range

3.        Select the entry month to be reviewed / edited by clicking on the Record ID of the corresponding row

4.        Review and update statistics, as needed*

5.        To save updates, select Update Record

 

* Staffing Data will not be available for historical updates.

 

Viewing & Printing Reports

 

To view and print reports, follow these steps.

 

To View Reports

1.        From Dashboard home page, select My Reports

2.        Select Dashboard

3.        Select Dashboard Comparative or Dashboard Staffing Analysis, depending on which report set is to be viewed or printed**

4.        For the Dashboard Comparative Reports, select the facility, month, and year – For the Staffing Analysis Report, select the month and year

5.        Click Run Query (First time users only – accept the business objects report viewer when the security warning window appears).

6.        Click on links on the left of the page to view the next page of graphs

 

To Print Reports

1.        After viewing reports, select the printer icon from the menu inside the report window, directly above the graphs

2.        Reports will print to your default printer

 

**All graphs are contained in Dashboard Comparative Report except the staffing hours.

 

Reporting an Issue

*        Production issues or system failures can be reported via e-mail. to support_services@emcare.com

 

 

Special Note:

The data reflected in these reports was voluntarily submitted by the respective ED manager/designee.  Although care was taken to minimize reporting errors, including consistency and edit checks, the amount or magnitude of such errors can not be computed.  "Like Facilities" data reflects the average and/or distribution of the responses from EmCare facilities completing the survey within the applicable region and/or volume range reflected on the report.  Users are cautioned not to infer that these averages or distributions reflect the averages or distributions of all similar hospital ED's in a particular region of the United States or of similar hospital ED's in the United States. To determine whether your information is confidential and/or privileged, please consult your legal or risk management department.