The Practice of Emergency Medicine

Quality Measures: What They Mean for the Practicing Physician

~ Rebecca Parker, MD

What are Core Measures? HOP criteria? PQRS? How does this affect our practices? This lecture will describe the current and possible future CMS measures, as well as the trends seen with other payers. Additionally, it will describe where these measures came from in the first place, and where they may go with health care reform and Value Based Purchasing.

Provider Primer on Customer Satisfaction

~ Russell Harris, MD

The importance of a physician’s role in customer satisfaction in the emergency department.

Difficult Patient and Situation Dispositions in the Emergency Department

~ John Becher, DO

Various emergency department scenarios are presented for discussion and interaction for problem solving and appropriate disposition. Included are private physician encounters, family encounters, house staff encounters, and unusual transfer requests

EMTALA: A Realistic Approach for Practicing Emergency Medicine

~ Russell Harris, MD

The intricate details surrounding the application of EMTALA regulations to the actual practice of Emergency Medicine are explained by one of the nation’s leading experts. This lecture goes beyond the letter of the law to explain realistically how it affects every day emergency medicine practice.

ED Documentation: An Unavoidable Pain

~ Daria Starosta, DO

This lecture introduces you to the essentials of effective ED documentation after residency. Both the legal and financial implications of charting will be discussed along with insight in how to divide the limited time in a shift between patient care and paper work.

Emergency Department Risk Avoidance and Management

~ David Meyers, MD

Principles for identification of risk situations in emergency medicine practice are presented with guidelines for prevention and/or management of potential legal matters.

Customer Satisfaction and You: Making the Measure Improve Your Practice, Not Run It

~ Rebecca Parker, MD

The topic of customer satisfaction is a high priority for every emergency physician group. This lecture describes the origins of this movement and how it affects our current and future practice, and the hospitals we practice in. We will discuss the measures currently used, the influence of HCAHPS and future reimbursement, and strategies to address these challenges.

Legislative Advocacy: The Emergency Medicine Football in an Election Year

~ Russell Harris, MD

Legislative advocacy is critically important in the practice of Emergency Medicine. From advocating for the uninsured and underinsured to advocacy for professional liability protection for our Emergency Care providers, interfacing and lobbying with Governmental agencies is critical to maintaining our specialty. Increasingly, challenges in funding will mandate the need for heightened advocacy efforts. This discussion highlights the governmental process and avenues for effective advocacy.

EMS Systems Design

~ Howard Mell, MD

Using a small group case study, the various models of EMS systems design are explored. Participants will be able to list the pros, cons, and utility of the various designs.

Customer Service for Healthcare Professionals

~ Russell Harris, MD

An HCAHPS presentation for all medical personnel.

Join the ED and See the World

~ Robert Anthony, MD

A brief synopsis of opportunities in International Emergency Medicine, both in the developing and the developed world. Dr. Anthony shares some of his own experiences in practicing Emergency Medicine in the Middle East for 6 years, with an overview of current opportunities in EM and Disaster Medicine.

To schedule a lecture, call 800-247-8060 or contact Craig Bleiler at craig_bleiler@emcare.com.