Case Studies

Dependable Partner.  Proven Results.

EmCare providers, backed by our comprehensive services and national support, make a difference in hospitals across the country. From improving patient care, reducing emergency department wait times, increasing hospital revenue and improving customer satisfaction, EmCare has a proven record of success at its client hospitals.

Click on the links below to learn how EmCare has helped hospitals improve service.
  • Strong ED Leadership
    Strong Emergency Department leadership was important in handling increases patient volumes at Los Alamitos Center in California.

  • Integrated Services Model Improves Performance
    After a thorough financial and operational analysis, medical center leaders chose to integrate EmCare’s hospital medicine and anesthesiology services with its existing emergency medicine service.

  • Emergency Department Achieves Systemwide Praise
    Growing volume at a rural hospital meant that the ED would need more space. EmCare site managers evaluated operations, patient volume and constraints on space and time. In 2011, the facility was recognized for service quality and operational performance.

  • Hospital Achieves Top 10 Recognition
    To continue fulfilling its mission as the full-service walk-in emergency department of Los Angeles, St. Vincent turned to EmCare to reduce Length of Stay and improve patient satisfaction.

  • Baptist Orange Hospital Achieves Record Patient Satisfaction
    Hospital leaders turned to EmCare for innovative solutions that would improve communications, reduce left against medical advice rates and improve patient satisfaction. Within a year, the hospital achieved an Overall Patient Satisfaction score of 98 percent, the highest in the facility’s history.

  • Holyoke Medical Center Attains National Stroke Recognition
    The EmCare team played a key role in the development of a cross departmental initiative that resulted in a nationally-recognized stroke treatment program and Gold Plus Level status in the American Heart Association's “Get With the Guidelines” program.

  • FAST Process Make a Big Impact at Palmdale Regional Medical Center
    Prior to moving into a new state-of-the-art medical facility, this southern California hospital was challenged with rising emergency department patient volumes. When long waits began to impact patient satisfaction, the EmCare team went to work developing meaningful solutions.

  • Improvements at St. Bernards Medical Center ED Recognized with VHA Award
    With more than 50,000 patients coming to the emergency department annually, this central Arkansas hospital partnered with EmCare to reduce wait times, length of stay and left without been seen percentages. As the result of EmCare's efforts, the facility was awarded a 2010 VHA Emergency Department Award.

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